Identify your Stairlift for Stairlift Repair from Delaware to Virginia including Baltimore, MD Arlington, VA, Philadelphia, PA, and the Surrounding Areas

Brands We Repair (ALL) and how to find the make and model #.

  • ACORN STAIRLIFTS (an Acorn stairlift won’t have a model number so what it is can be determined by the color of the seat, grey for a 130 model and a mauve color seat is a 120 model. The age of the newer 130 model can be determined by whether the battery charger is black or white -white is the newer.) Use our contact form to send a photo.
  • BRUNO The model and date of manufacture are under the folding seat, on a silver tab.
  • HANDICARE Check the base of the unit, below the seat.
  • HARMAR (May also be called Pinnacle) Check the base of the unit.
  • STERLING (Also known as the Minivator) The installer should have filled in the information on a page in the user manual. If you can’t find that, check the underside of the seat or footrest.

How to Identify Your Stairlift Model

When you call for stairlift service or stairlift repairs, one of the first things a technician is going to ask is the make and model of your stairlift. Having the information on hand will make your stairlift service calls more efficient. This easy guide will help simplify your stairlift repairs and servicing.

Brands Repaired by Stairlift Medics and How to Find the Make and Model Numbers

Stairlift Medics’ factory-trained technicians offer professional repair services for five major brands of stairlifts. Most stairlifts look similar but have clear branding on the outside of the lift.

The best place to find your make and model number would be to refer to the owner’s manual for the correct information.

Acorn Stairlifts

Stairlift Medics has years of experience with Acorn Stairlifts.
Acorn stairlifts are designed with ease of repair in mind, and they tend to display a code when service is required. Providing this code to your technician can save both time and money, as the factory-trained technicians will know exactly what they are dealing with before they begin servicing the stairlift. If the code isn’t sufficient to help the technician identify the model, be sure to check the instruction manual before calling for service.


Bruno Stairlifts

Stairlift Medics has been a Bruno-authorized dealer for 30 years.
Stairlift Medics’ technicians provide routine as well as emergency maintenance on all Bruno stairlift systems, including the older models that have been running for the last 20 years. Stairlift Medics stocks a near-complete lineup of parts for Bruno stairlift models and can complete the majority of repairs on the same day. If you don’t know the model, you may find it on the charger just below the brand name.


Handicare Stairlifts

With 30 years of experience and a well-stocked warehouse, the team at Stairlift Medics is ready to diagnose and repair common Handicare stairlift issues, including track problems, hardware replacements, landing repairs, motor and lift problems, and installation issues. Before calling for service, check the base of the lift to write down the model number.


Harmar Stairlifts

Harmar is a leading global manufacturer of stairlift systems with a diverse array of stairlift products, including straight stairlifts, curved stairlifts, heavy-duty stairlifts, and wheelchair- or scooter-compatible stairlifts. With a wide variety of Harmar parts in stock, Stairlift Medics’ factory-trained technicians can generally have your lift back to working order the same day. You may find the model written just below the seat or next to the power switch.


Sterling Stairlifts

Sterling stairlifts is another brand that provides codes when a stairlift needs maintenance or repair. These codes are typically displayed near the power switch. If your Sterling stairlift needs service, providing this code to Stairlift Medics’ factory-trained technicians can speed up the repair process and save you money. If you don’t see the model number printed on the base, check the instruction manual before calling for service.


For more information about stairlift repair services for any of these stairlift brands, contact Stairlift Medics at 800-695-6339.